The CMS Difference
Worldwide Service Available
Call Center Available 24/7/365
Highly Trained Domestic Agents
HIPAA Compliant
Secure Midwest Location
Failsafe Back Up Systems
100% Customizable
Every Call is Recorded
Emailing / Text Messaging / Paging
Website & Work Ticket Integration
CRM Integration
Voicemail Integration
Featured Article
-
Small Business Answering Service
Our small business answering service is the perfect solution for small businesses looking to keep costs low without losing touch with their customers.
Employee Call-Off Lines, Call-Off ServiceDon't set your company up for an employment disputeThe CMS employee call-off line allows your organization to track and record each employee call-off through one central location. Every call is recorded, time-stamped, databased, and issued a call-off number as each employee reports off, making sure that there is an accurate record of each call. These reports are entirely customizable, and can include any and all information that you require to run your organization. Prevent work stoppageMany supervisors and managers are busy with their own daily tasks and cannot take every phone call. Just one employee calling off can cause a work stoppage or dangerous working conditions for a whole department or production line. With a centralized attendance hotline, CMS can instantly inform any and all critical personnel or departments for each call-off or reported tardy including supervisors, managers, payroll, and HR. Instant notification keeps everyone up-to-date on who should be at work that day. This helps prevent any possible downtime or work stoppage by giving management enough time to rearrange staff or bring in a replacement. Simplify the processYour employees can reach a live operator to assist them for every call-off at any time of day. There is never a question of who they need to call or speak with. It will always be the same number. Work assignment lineCMS offers your organization the feature of delegating work assignments for those employees who work on different projects or on a temporary basis. Instead of interrupting the work of your employees, conveniently have them call in to find their work assignment. For more information on employee call-off lines and a no obligation quote, contact CMS anytime online or call 800.369.8908. To view the variety of live answering services and call center solutions that CMS provides, please visit our homepage.
|









