The CMS Difference

Worldwide Service Available
Call Center Available 24/7/365
Highly Trained Domestic Agents
HIPAA Compliant
Secure Midwest Location
Failsafe Back Up Systems
100% Customizable
Every Call is Recorded
Emailing / Text Messaging / Paging
Website & Work Ticket Integration
CRM Integration
Voicemail Integration

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Award Winning Service

Real Estate Answering Service, Real Estate Telephone Answering

Focus on closing deals

As a busy real estate professional, should you be spending time on the telephone processing a lead or closing a deal? Real estate live answering services from CMS allow you to focus solely on closing deals without losing valuable leads or neglecting your customers. Our call center is available 24/7 and our real estate answering services guarantee your phone calls will be answered in a timely and professional manner.

The competitive edge

CMS has provided real estate answering services for over 40 years and has taken thousands of calls from home and business owners looking to buy and sell property. Many of these callers are looking to make a decision quickly and having them sent to voicemail is a disadvantage to your business. The majority of callers that are put into voicemail will hang up and move on to your competition until they reach a live person. CMS gives your business the competitive edge by providing skilled call center agents to field your live calls.

The CMS difference

100% customizable real estate scripting allows CMS to collect the specific information you're looking for. Whether dealing with sellers, buyers, cash investors, loan modifications, or mitigation inquiries, we can develop a script that fits your business.

All of our real estate answering services are customized, including (click to expand):

Real Estate Virtual Receptionist

Is a machine answering your calls? Learn how our real estate virtual receptionist services can give your business the edge.

Real Estate Lead Processing

Collecting and organizing lead information is time consuming and distracting. Real estate lead processing from CMS can free up your schedule and allow you to focus on running your business. CRM integration available.

Customer Service

In this highly competitive economy, customer retention is vital to your company's longevity. It is much more cost effective to retain current customers than to acquire new ones. Real estate answering services from CMS allow you to provide 24/7 live customer service without added payroll and operating costs.

Appointment Scheduling

Give your customers the ability to conveniently schedule showings and appointments 24/7. Your customers have busy lives as do you. Give them great customer service by allowing them to schedule anytime they want (without interrupting your busy work day). CMS can integrate with your calendar or utilize our interactive online scheduling system.

For more information on our real estate answering services and a no obligation quote, contact CMS anytime online or call 800.369.8908.

To view the variety of live answering services and call center solutions that CMS provides, please visit our homepage.